First, we are now posting our schedules one full day in advance. This means riders can now call the Dispatch Office any time after 6 a.m. the day before to get their pickup times for the next day. Second, we are moving up the cut off time to submit trip requests up three hours to 12 noon (still two business days in advance). This will allow our schedulers the time needed to finalize schedules by the end of the work day. Third, riders on the waiting list will now be able to call the Dispatch Office the day before their requested trip date to find out if they were added to the schedule and if so get their pick up and drop off times. Our schedulers will no longer be calling them with this information.