FAQs • Greene County, OH • CivicEngage

Skip to Main Content

How do I find out if a payment has been made?: Call the Interactive Voice Response system at 1-800-860-2555 or access on-line payment information at Child Support Customer Service Web Portal

▼
Job & Family Services - CSEA

Show All Answers

1. How often can I expect to receive payments?: We cannot guarantee the frequency of payments. If deductions are being received from an employer, the frequency depends on the obligor’s pay periods. Employers are to forward withholdings no later than 7 business days after the pay date.

2. How do I find out if a payment has been made?: Call the Interactive Voice Response system at 1-800-860-2555 or access on-line payment information at Child Support Customer Service Web Portal