Public Survey

2. The goal of the Greene County Department of Building Regulations is to provide consistent quality customer service. We value your comments and suggestions and would appreciate you taking a few minutes to fill out our survey in order to provide feedback on your experience with our department.

   The goal of the Greene County Department of Building Regulations is to provide consistent quality customer service. We value your comments and suggestions and would appreciate you taking a few minutes to fill out our survey in order to provide feedback on your experience with our department.

4. Inspection Date*

5. Permit Number*

6. Inspector

8. First Name*

9. Last Name*

11. E-Mail*

12. Phone

16. What type of construction projects do you perform?
    -- Select One --CommercialResidential

17. How often do you visit our department for permits?
    -- Select One --MonthlyWeeklyYearly

19. What types of permits did you obtain?

    (Please select all that apply)

    1. Building
    2. Electric
    3. Fire Alarm

    1. Gas Line
    2. Mechanical

    1. Sprinkler
    2. Other
21. Did you feel welcome when you came to the counter?
    -- Select One --ExcellentGoodFairPoorBad

22. Were you treated with courtesy and respect?
    -- Select One --ExcellentGoodFairPoorBad

24. Was staff helpful and knowledgable?
    -- Select One --ExcellentGoodFairPoorBad

25. Was our permit process easy and user friendly?
    -- Select One --ExcellentGoodFairPoorBad

27. Are our applications easy to understand?
    -- Select One --ExcellentGoodFairPoorBad

28. Are our fees comparable to other building depts?
    -- Select One --ExcellentGoodFairPoorBad

30. How does our plan review time compare to others?
    -- Select One --Quicker response timeSame amount of timeLonger response time

31. Were our plan comments easy to understand?
    -- Select One --ExcellentGoodFairPoorBad

33. Is a 3-hour time frame acceptable for a schedule inspection?
    -- Select One --ExcellentGoodFairPoorBad

35. Did you use our automated phone service with a call-back number for inspection times?
    -- Select One --YesNo

37. Did our inspectors communicate methods to avoid potential probelms?
    -- Select One --ExcellentFairGoodPoorBad

39. Are our inspectors knowledgeable and able to answer your questions?
    -- Select One --ExcellentGoodFairPoorBad

41. Did you find our inspectors friendly and courteous?
    -- Select One --ExcellentGoodFairPoorBad

42. Is website access to inspection reports helpful?
    -- Select One --ExcellentGoodFairPoorBad

44. Is there any part of our process you would change?
    -- Select One --YesNo

46. I would change the following:

Leave This Blank:


48. 1. Receive an email copy of this form.
49. Email address

    This field is not part of the form submission.

50. Submit

* indicates a required field